AI phone reception · UK dental practices
The calls your practice misses are someone else's patients.
Morvinar builds an AI receptionist that answers every call: lunch hours, evenings, weekends, and the third caller while your front desk is busy with the first two. It books straight into your calendar and tells you, every month, exactly what it caught.
A missed call is not a missed call. It's a lost patient.
Front desks are busy by design. Someone is at the counter, someone is on hold, and the phone rings a third time. That caller doesn't leave a voicemail. They ring the practice down the road.
Four parts, set up for you
You don't install anything and your current phone number doesn't change. Everything below is built, tested and handed over working.
The voice agent
A natural-sounding receptionist that answers on the first ring, takes the caller's details, understands NHS vs private, and books, reschedules or cancels in your real calendar. Anything it shouldn't decide, like clinical questions, complaints or emergencies, it takes a message and flags to the practice.
The enquiry form
A booking form for your website and Google listing, feeding the same calendar and the same records as the phone line. One diary, whether the patient rang or typed.
Confirmations & reminders
Every booking confirmed by email automatically, with reminders before the appointment. Fewer no-shows, without the front desk chasing anyone.
The monthly report
A live dashboard showing what came in and what it was worth: enquiries, bookings, NHS vs private split, treatments asked for, and when the calls actually arrive. Proof, not promises.
You'll know exactly what it caught
Most practices can't tell you how many calls they missed last month. By the end of your first month with Morvinar, you'll be able to, along with how many of those turned into appointments.
What's on it
Total enquiries and where they came from. Bookings confirmed, rescheduled and cancelled. NHS vs private. Most-requested treatments. In-hours vs evenings and weekends. A heatmap of when your phone actually rings.
Always current
It updates itself from the live record, so there's no spreadsheet to send you and nothing to compile. Previous months stay available, so you can compare one against the next.
Hear it for yourself
Recordings of real calls through the system: a new patient booking in, and a patient moving an existing appointment. Coming shortly; until then, I'll happily walk you through it live on a short call.
Pricing
One monthly fee, everything included. No per-call charges and no long tie-in.
Full system
plus £400 one-off setup
- AI voice reception, 24/7, on your existing number
- Booking, rescheduling and cancelling in your calendar
- Website & Google enquiry form
- Automatic confirmations and reminders
- Live monthly reporting dashboard
- Setup, testing and handover done for you
- Ongoing support and changes to how it speaks
Founding practices
I'm taking on a small number of practices at a reduced founding rate in exchange for honest feedback as the system settles in. Same build, same support, just a lower monthly fee, held for as long as you stay.
Ask on the call and I'll tell you what's available.
Individual components
Most practices take the full system, because the parts work together. If you only need one or two, they're available on their own.
Fifteen minutes, no pitch deck
Tell me how your phones run now and I'll tell you straight whether this is worth it for you. If it isn't, I'll say so.